Term and Conditions

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Credit Cards:

• No cards are accepted.  All payments are by cash or direct deposit.

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General Conditions:

For all Trips and Dive Outings, AllWays Diving will endeavour to notify course/trip participants of any changes to times and dates of the course/trip but will not be held liable if the participant cannot be contacted.  Any variations or leniency to the above Trip or Course Cancellation Policies is at the discretion of AllWays Diving management and should not be construed to void any other part of the Policy at that time or in the future.

All Trips (part of general conditions):

• If a trip is cancelled due to weather or any other reason beyond our control, including insufficient customers to run the trip, full credit can be returned in the same method as payment was made. The refund may be Cash for Cash or deposited back to your account.
• Credit may be set aside for use on another trip or may be spent on any item sold by AllWays Diving provided the credit is taken within six (6) months.
• All Dive equipment must be in good service condition. to be approved for use on AllWays Diving Trips.
• DAN membership and dive insurance is recommended for all trips.
• We recommend travel insurance for ALL trips!

Day Trips:

• Please read General Conditions and Credit Card Statement.
• All bookings must be paid in full to confirm your place.
• Trip places cannot be held without deposit (50% minimum).
• Any changes to booking details after close of business five (5) working days prior to the trip will incur a 100% cancellation fee. Customers may substitute another diver at the discretion of management. The diver’s name and certification level must be supplied at the time of substitution and be suitable for the planned dive.
• Transfers made before close of business five (5) working days prior to the dive trip can be made at no charge but only at management’s discretion.
• Cancellations before close of business five (5) working days prior to diving or trip will incur a $15 administration fee.
• Clients must produce a recognised dive certification card to participate in diving activities. Certification details may be registered with AllWays Diving.
• Whereas every effort will be made to stay with proposed schedules, dive staff have absolute discretion as to the final dive destination. No refund is applicable due to change of destination or inability to get to any specific dive site.
• The dive staff may use their discretion to stop a participant from diving if they feel the diver’s experience level is inadequate or they are not qualified for a particular dive (e.g. deep dives).
• If a diver displays inappropriate behaviour or any behaviour that could be construed as dangerous to staff, other divers or any other person (customer or otherwise), the dive staff have the right to suspend all diving for that individual. No refund would be applicable.
• All Certified Divers must carry a Safety sausage, a Whistle and a Dive Knife and know the appropriate use of and be competent in the use of each item of equipment.
• Advanced dives may require divers to carry additional safety equipment such as pony bottles, reels, lift bags or safety sausages of a certain quality and style.All Dive equipment must be in good service condition. to be approved for use on Allways Diving Trips.
• All Dive equipment must be in good service condition. to be approved for use on AllWays Diving Trips.
• DAN membership and dive insurance is recommended for all dive trips.
• We recommend travel insurance for ALL trips!

Please note for Overseas or Barrier Reef trips:

• Please read General Conditions and Credit Card Statement.
• All bookings must be confirmed with a $500 non-refundable deposit.
• Balances due a minimum of 50 days prior to a departure.
• Any cancellations less than 50 days will incur a 100% cancellation fee.
• Clients must carry and produce on request a recognised dive certification card to participate in diving activities.
• It is the responsibility of the customer to organise passports, visas (if required) and to check with their doctor about medical requirements for the area.
• Prices may vary due to changing exchange rates or costs that are beyond the control of AllWays Diving.
• The dive staff may use their discretion to stop a participant from diving if they feel their experience level is inadequate or they are not qualified for a particular dive (e.g. deep dives).
• All Certified Divers must carry a Safety sausage, a Whistle and a Dive Knife and know the appropriate use of and be competent in the use of each item of equipment.
• Advanced dives may require divers to carry additional safety equipment such as torches, pony bottles, reels, lift bags or safety sausages of a certain quality and style.
• If a diver displays inappropriate behaviour or any behaviour that could be construed as dangerous to staff, other divers or any other person (customer or otherwise), the dive staff have the right to suspend all diving for that individual. No refund would be applicable.
• All Dive equipment must be in good service condition. to be approved for use on AllWays Diving Trips.
• For Overseas trips, all payments must be made by direct deposit or credit card to the Travel Agency engaged to manage the trip. This is to conform to Australian Law with regard to travel and the use of Trust Accounts.
• DAN membership and dive insurance is recommended for all dive trips.
• We recommend travel insurance for ALL trips!

Credit Cards for Overseas and Barrier Reef Bookings:

For any deposit or final balance payable with a Visa or Master Card credit card may incur a surcharge of at a rate determined by the Dive Travel Agent, Diners or American Express Cards are not accepted. The surcharge will be added to the invoice value of the booking.  All Overseas tips payments are required by law to be made directly into a Trust Account.  As such, all payments for overseas travel must be made directly to the Dive Travel Agents. Details are provided with each trip.

Please note for Liveaboard Weekend and Multi-day Trips:

• Please read General Conditions and Credit Card Statement.
• A $100 non refundable deposit is required to book your berth.
• Balance due 28 days prior departure.
• Any cancellations less than 28 days before scheduled departure will incur a 100% cancellation fee.
• Divers must produce a recognised dive certification card to participate in diving activities. Certification details may be registered with AllWays Diving.
• Whereas every effort will be made to stay with proposed schedules, the dive staff have absolute discretion as to the final dive destinations. No refund is applicable due to change of destination or inability to get to any specific dive site.
• The dive staff may use their discretion to stop a participant from diving if they feel their experience level is inadequate or they are not qualified for a particular dive (e.g. deep dives).
• If a diver displays inappropriate behaviour or any behaviour that could be construed as dangerous to staff, other divers or any other person (customer or otherwise), the dive staff have the right to suspend all diving for that individual. No refund would be applicable.
• The dive staff may use their discretion to stop a participant from diving if they feel their experience level is inadequate or they are not qualified (e.g. night or deep dives).
• All Certified Divers must carry a Safety sausage, a Whistle and a Dive Knife and know the appropriate use of and be competent in the use of each item of equipment.
• Advanced dives may require divers to carry additional safety equipment such as torch, pony bottles, reels, lift bags or safety sausages of a certain quality and style.
• All Dive equipment must be in good service condition. to be approved for use on AllWays Diving Trips.
• DAN membership and dive insurance is recommended for all trips.
• We recommend travel insurance for ALL trips!

Equipment Servicing: